Unique Mirrors Online Testimonials
Unique Mirrors Online is a Sister Site to UniqueVanities.com
We have a few testimonials below to date, but you can also view all of our testimonials from UniqueVanities.com to see what our clients are saying about our Quality & Client Service, which we have found are the most important concerns for our clients when purchasing furniture online.
Thanks for visiting. Julia Ritzenthaler, Owner
Unique Mirrors is a company that knows what customer service is. That is a rare quality in this day and age! - Susan F.
Saw the mirror in a tile shop; went home and entered "unique mirror" in the search engine. Voila. Found it. Bought it. Love it - Diane J.
Very impressed with quality when I unpacked item. Not sure when you order on line but I can say everything was beautiful. Haven't really had to use them yet but if rest of experience is any indication Im sure they are wonderful. Live in a condo being remodeled so wasn't there at time of delivery but I inspected everything that evening it was delivered as I was told to do the the packing was fantastic with no damage - Patricia O.
Prices are a little high, but the quality is high as well.The photo of the mirror I bought was a bit misleading (taken at a weird angle), but the written description was right on. I got a phone call within a few hours letting me know there would be a slight delay, due to custom painting, in shipping - Mary K.
Delivered faster than I expected. no problems. mirror looks exact to what was featured on line. I was very satisfied with product, delivery and customer service. I had no problems whatsoever from the time I placed the order online. - Donald D.
They kept me posted as to the status of my order every step of the way. I had a difficult time finding just the right mirror for above our fireplace. You had an amazing selection and we found the perfect mirror. -Lisa Phillips
They called me at home to ask if back order date was acceptable. Nice. No big deal to me. Worth the wait. -Margaret Stadler
Fantastic service. -Gladys Edvenson
A first rate company in every sense of the word. -Ann Miller
Couldn't be any better. -Howard Blum
Excellent service and very good pricing.. I know because I used to deal with another online vendor and your head and shoulders above him. -Joseph Rondini
Mirror frame was damaged but it was quickly and easily replaced with a call to your friendly staff. Thank you I love the new mirror. -Sharon Scott
The mirrors I purchased are fabulous! They were well represented online and are nice and hefty - well worth the purchase price. -Crystal Gilchrist
Just wanted to let you know the we got our mirror yesterday and my husband put it up. We love it - it came packed beautifully and it looks terrific in our living room! Wonderful quality and we couldn't be happier! Thanks and Happy Holidays, Lisa and Marty Rogers
Great customer service! One of the 2 mirrors did not arrive due to damage during shipment. Situation handled well but caused issues. -Tammy Murray
The mirror we ordered exceeded our expectation. The attention to detail by the staff was excellent and included online videos to help with unpacking and product care. -Kate Anders
Love the mirror and service! -Rebecca Seeman
Love, love, love the selections to choose from! The woman I spoke with on the phone had a very pleasant personality, was very efficient, and seemed to truly enjoy helping me. I have been searching websites for months trying to find the exact item I wanted, and your website was the BEST. I am planning to purchase another mirror very soon. -Lisa Komarnycky
Sales specialist was very helpful, mirror matched perfectly. - Judy Johnson
I thought the entire process was simple and professional. Service was great and responsive. I had no issue at all! -William Hunt
My husband & I were extremely pleased with your selection, prices, website and customer service. We will definitely use Unique Mirrors again, and we'll check out your other "Unique" companies. Thanks for the great service!! -Patricia Lewis
Keep up the good work. - Michael Doyle
I recommend your company without hesitation. Your site, product, and service could not have been better. Yes, you may use my comments. -Ajia Markland
Service is great!! thanks again -Annie Cudney
Will use them again for mirror purchases. Loved both mirrors I purchased. I price shopped both and Unique Mirrors offered great prices and no shipping. Will shop their other companies as well. Look forward to it! There was a small chip in the wood of my mirror. I called cust serv to give them an fyi. I didn't expect anything, I just wanted them to be aware. They sent me a Home Depot gift card. So unnecessary, but such a nice touch. The cleaning cloth that I received yesterday was also a nice touch! -Amy Majernik-Herrmann
I was very impressed how they handled a damaged mirror and replaced it. -Lisa Shough
It's hard to improve perfection...there's not one flaw in the ordering, packaging, delivery or product! Great job!! We ordered a beautiful mirror & it is even more amazing to look at than the on-line photos! - Marcus Sedlickas
Very happy with the mirror ordered. Beginning to redo master bath in Jan 2012 and will be looking at your web site again. - Edryth Harris
No suggestions as I was happy with every aspect of my purchasing experience. - Pam Fisher
Very good follow up. I was extremely impressed with the service and the mirror was just as expected. - Jan Polczynski
I am MORE than happy with my experience with Unique Bath Vanities. The customer service was absolutely fantastic and my custom order arrived 2 weeks ahead of time! I will definitely be back and refer customers to your site. Thank you so much! Love my new mirror. -Renee Robinson
The website accurately reflected the quality of the product. Delivery information was clear. Video regarding delivery procedure was very helpful. - Margaret Wright
Unbelievable to find such excellent service in this day and age. -N.H
Very impressed at how it was packaged for shipping, very sturdy - Debbie Voss
Everything went smoothly from ordering to hanging the the mirror. -Claudia Richards
Hi- Yes you can use my testimonial. Your company's customer service was a breath of fresh air. Most company's customer service reps could care less just like the company themselves. Thank you so much for treating people with respect and giving great quality service as well as product. -Sloane Quealy
No suggestions, your service was perfect! I received a couple of calls regarding my mirror from customer service to ensure that things were going well. I LOVE my mirrors and have ready left rave review on the mirror that I purchased. Thanks so much! -James Smith
I am quite satisfied with the mirror; it is lovely. Nancy Bonner
Absolutely wonderful service and products. Patricia Moody
Service was as good or better than purchasing in a store only easier. Frank Stefanik
Customer service was terrific. We returned our order because of the size and customer service was efficient, professional, responsive and helpful. Carolyn Ottrell
What a great company. I was fortunate to find you online. My mirror looks great in my bathroom. Most IMPORTANT: I am so glad to have found a company so caring who takes pride in customer satisfaction and so detail oriented. Thanks for my cleaning cloth. You got 5 plus stars in my book. Very happy customer. Sincerely, Donna Bernstein
Ordered on a Monday. Arrived for Mother’s Day on a Friday-Totally unexpected. Thank you so much! Carolyn, P.S. Thank you for the tips on cleaning the mirrors and windows – nice touch.
Delivery and packaging of the product was amazing. There was NO possibility of damage to my mirror. Great the product was on back order and your service team emailed me to let me know that the product had actually come in early. Karl Utzman
After I purchased the mirror the follow up emails, a call from a customer service rep confirming my purchase and the expected arrival were so up and beyond high class customer service I have already told 2 interior designers about the site and 3 friends.
Exceptional experience and I am so pleased with the purchase! Hats off in a "hands off" online environment for going up and beyond to make your customers feel great about their purchase from the shopping experience to delivery of the product! Amy Miller
We were totally impressed with our first online purchase from Unique Mirrors. When we are in the market for another mirror we will definitely begin with them. Excellent service from ordering to delivering! Marsha Whitestone
Outstanding selection and service. Joanne G.
Customer service was extraordinary. My two mirrors arrived damaged in shipping and Unique MIrrors took care of it immediately. All on-line businesses should follow this example. Richard Wasserstrom
An outstanding online shopping experience, one of the very best we've experienced. Great follow-through in keeping us informed of the shipment's status. It's hard to think of any improvements, keep it up. John Ojala
The mirrors are beautiful and add so much to our bathroom. We will definitely return if we need another mirror. Jeanne Bowie
I was so very impressed with the service provided by your site - it far exceeds any other online shopping experience I've had! Lisa Moes
Fantastic customer service. Friendly, informative and concerned. Loved doing business and have shared with friends. LOVE the owners video and commitment to quality and service. The follow through and follow up reminds me of long ago and far away retail service. Don't find your level of care anywhere. Dena Darmofal
We are very happy with our products. I am satisfied with the whole experience. Thomas Bertz
I could not have been happier with the representatives I dealt with through your company. I'm delighted that this business takes the time to ask for suggestions. I have referred your company to my friends. Carol Bolazina
Overall my shopping experience was great, and I would purchase again. Michelle Aldrich
What a great surprise! I'm running out to work, see a large box on the stoop, and think, I guess that's the mirror. Then I saw your email at work. I couldn't wait to get home to see it.
It is just perfect, I love the quality and look of it, and would recommend your company to anyone. Joan Murtha
Love our mirror and the professionalism and integrity in your company. Thanks for the quick delivery. This was a key factor in purchasing from your company. Keep up the good work! Jan Gillespie
Keep up the good work! Marko Zaninovich
I love my new mirror. It will complement our new bathroom remodel perfectly. Just matches the light fixture and facets. Excellent packing! I am so pleased with my purchase. Thank you! Donna Craig
One of the best online ordering experience we’ve encountered. And a surprise (cleaning cloth) to boot. The kind of customer attention not many other companies have. Kudos! James
The mirror is absolutely beautiful. Nicer than the picture and wonderful quality for the price. Delivery was quick and easy. My interior decorator thought I did a “great Job” without her when I picked this mirror. 5 Stars Plus! Jacquelyn J.
Great service and concern! Tracy G.
5 out of 5, great! Our mirror is absolutely gorgeous! We are very happy with the quality and your service. We will definitely order again with you and recommend you too! Thank You! Dawn
I was blown away by the level of service and communication; the thank you card and the cleaning cloth put it over the top. Probably the best e-tailer I've bought from. I teach and write about quality and service and have already talked about you in my class. I'd love to talk to one of your executives and write up a case study about you for one of my college textbooks. James Evans
The first mirror was broken badly when it arrived. This was not the fault of the manufacturer. The mirror was very well packed. The shipping company must have treated it very roughly to break it. You replaced it readily without incident. The replacement arrived in perfect condition. I am delighted with the mirror and with your service. Thank you. Katherine Jean
The mirror I ordered matched the online description and works perfectly where I put it. The first mirror I ordered was out of stock. I was notified the next day with alternatives. One alternative was more than acceptable. My reorder was filled promptly and customer service followed up to make sure I was satisfied. Mirror was delivered sooner than I anticipated. I was very pleased with the quick turnaround. I would not hesitate to order anything from your store again. Marie Brady
The Mirror was beautiful ! Could not find anything locally that I wanted and this was a great experience. Much easier to shop from home and get exactly what I wanted. Thank you so much. Best online shopping in a long time. Margarete Cox
We are very happy. Ordering your product was easy and the delivery arrived in a timely fashion. We are definitely going to shop at your site again. Regards, The Eisenbergs
We are so pleased with our new mirrors. They look great in our bathroom. We will get a lot of use out of them. Brenda Straker
Very prompt delivery. Very good product. I will shop with you again. Randy C.
Thank you so much, I give ya a 5+. Thanks Again! Effie
Mirror is more beautiful than the picture. It was packed great and came to us fast! Thanks so much.
Happy - Very! Great customer service! Thank You. Mike and Laura
Very satisfied with mirror, price, delivery speed and follow up. Thank you note and special cleaning towel. Highly recommended! Judith, LA
Very responsive service. They take their time and follow up with the customer.
Your service was great. I can't believe how quick our merchandise arrived. It looks beautiful and the quality is great. Thank you so much. Noel J.
I am extremely happy working with Samantha. She knows how to make a customer happy. She is very prompt, polite and helpful. I am very Impress. In fact, I haven't received this kind of service from any other company before. I would like to do business with you again and I'll recommend your service to all my friends. Anuradha S.
We love our mirror. Thank you for the thank you note & cleaning cloth. We highly recommend you. Jacqueline
I called to have my delivery date delayed because I was out of town, and was able to have my mirror was held for two weeks before shipping. Thank you. All was perfect. Gail Dodgshon
My original mirror arrived damaged. When I called to report this, I was treated as a customer should be treated--with respect, concern, and compassion. It was on a Sunday when I received a phone call addressing my problem, and it was quickly resolved. Cathy Knutsen
I'm a very happy customer. The mirror is beautiful. I would highly recommend your company to my friends and the best part is the price is good. keep doing what your doing. You guys are the best Fracin Hife
I am extremely pleased with the customer service and attention that I received. Just yesterday I received in the mail a cleaning cloth which I thought was very thoughtful and kind. Thank you very much for excellent service and follow up. Debora B.
Would definitely use your services again! Thank you for being a pleasure to do business with! Very uncommon today! Sueann
Although I had issues with the condition the product arrived, the way the problem was handled was excellent. Good communication and follow through by staff. Nancy
EVERYONE WHO HAS SEEN THIS MIRROR IN MY HOME WAS VERY IMPRESSED HOW BEAUTIFUL IT IS....
I can't remember the whole on-line experience but I know I didn't get frustrated - which is good. Love the mirrors. Thank you. Julia
I was very happy with everything. No complaints here. You can use my response if you would like to. Thanks again for such nice service. Lynda Rusk
Went way above my expectations...Wonderful experience and quality of purchases are exemplary! I had a problem with an order and service was extraordinary! Would definitely use your services again! Thank you for being a pleasure to do business with! Very uncommon today! Sue Donovan
It was actually delivered early, which was a pleasant surprise. I am extremely pleased with the customer service and attention that I received. Just yesterday I received in the mail a cleaning cloth which I thought was very thoughtful and kind. Thank you very much for excellent service and follow up.Debora Billig
I have to admit, I did not expect such quick delivery of the mirror I purchased. Texture and color is exactly how it appeared in the online photograph. Pricing is reasonable - a perfect shopping experience overall. Thanks Julia and everyone at UniqueMirrorsOnline.com B.TA
I was very pleased with the quick follow up on my order, and the thoughtful thank you note and gift card to receive $$ off on my next purchase. I felt valued.
I AM VERY IMPRESSED WITH THE SERVICE I HAVE RECIEVED...EVERYONE WHO HAS SEEN THIS MIRROR IN MY HOME WAS VERY IMPRESSED HOW BEAUTIFUL IT IS....
I want to thank you very much for such wonderful customer service. I have never experienced anything like this. Thank you so much for your nice little gift, and also gift card. I love the mirror I ordered, and will definitely recommend this company to my family, and friends!!!!! Claudia B.
My customer service rep was fabulous. She answered all my questions. She had to call me back to see if the mirror was in stock and she did within 30 minutes. She told me about the promotion and which code to use and that saved me a significant amount of money. It was a great experience. Came earlier than expected which was great. Everything was excellent and there isn't anything I needed when I placed my order.
Good experience from my perspective. Todd Miller, IL
I must commend my sales representative who worked with me quite fairly when an item was priced incorrectly. Michael Moore, NC
The mirrors are very nice and i will purchase more in the future . thank you. Peter Topian, NY
The picture doesn't capture the real beauty of the product I ordered. It is a beautiful mirror. M CHRISTINE
I left the two questions blank because I had no reason to contact customer service. I did like that you kept me informed about arrival etc. Thank you. Shipping was fast and packaging good. My experience was good and the product is as well. Thank you, - Susan A.